Electric Mobility Scooters, Mobility Scooter Supplier, Disabled Mobility Scooter, Mobility Aids, Aged Motorised Scooter, Melbourne, Australia

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  Our Services

  Our Services

What we offer as part of our standard service
Please note
No other supplier will offer this level of service for FREE. Consider this carefully before you make this important decision!
   
Mobility Aids
 
Our Services

Obligation free 7 day home trial - we bring the showroom to you

We provide a detailed driving lesson and personal instruction on everything that you need to make a confident decision - we want you to be completely informed. We can leave one of our many demonstration models (one of over 40 models) with you for up to 7 days so you can see how easy they are to use and really give it a good test run - absolutely obligation free. Before you get started, we want you to feel comfortable and confident that a mobility scooter is for you.

Comprehensive orientation and safety program

When your new scooter is delivered, we will take you through a comprehensive orientation and safety program. We want you to be familiar with all aspects of the scooter and be confident you can use it safely indoors and out.

30-day money-back guarantee

In the event that you realise an electric mobility scooter doesn't suit your needs or the product supplied is not up to your expectations, we will cheerfully refund your money within the first 30 days of purchase* - no questions asked. (*Subject to product condition)

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Our Services

Victoria's lowest prices- guaranteed

We are so confident that you will not get a better price on our range from anyone else that we offer you a 30-day price guarantee. If you can find a better price on the identical product we supply we will not only refund the difference, we will give you a further 10 percent off the difference for your trouble. This is a genuine offer, however to keep it fair - some conditions apply.

Warranty for 12 months to 3 years and then one free service

The latest mobility scooters require very little maintenance. Air in the tyres, a check of the sealed batteries and an annual lubrication of moving parts, and that's all that is required under normal use. When your warranty is up, give us a call and we will come to your home and service your scooter free-of-charge (excluding parts and call out fee - if required). We like to make sure everything is running in tip-top order for you. We also offer an extended warranty for extra peace of mind.

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Our Services

No expensive surprises when it comes to service time

Our scooters have an outstanding reputation for reliability, however if your scooter needs attention, we offer full repair and maintenance services.

We charge a standard call-out fee when conducting an in-house service, which includes the first 15 minutes of labour. Simply call our office and will arrange for one of our service technicians to visit your home as soon as possible. Or, if you would prefer, come to us and no call-out charge will apply.

Please note: we are NOT roadside assist - should you require this service, please ask our consultants for details about roadside cover through the RACV.

Free advice for the life of your product

If you ever have a query, simply give us a call and we will be happy to help. If you need to sell your mobility aid, we can offer you professional advice and guidance.

Why do we offer all this to our customers?

Quite simply, we strongly believe - "our existing customers are the best sales people we have". Our existing customers refer over 70 percent of our sales. If you are happy with our products and services, you're sure to tell others!

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